Delivery & Returns

Delivery
* UK Mainland Only. Weight Limited To 10 Kg. Excludes Trade orders.

Order Monday - Friday before 2pm for same day despatch (subject to availability). Orders placed after this time will be despatched on the next working day.

Please note orders placed at the weekend will be processed on Monday. In addition, UK Mainland next day orders received on a Friday before midday, will be delivered the following Monday.

For shipping costs please add item to the basket and enter your address to get an accurate low shipping rate.
Postage Rates
Returns

All products purchased from Transair are guaranteed for a minimum of 12 months. Should an item prove to be faulty please return the item to us at Solent Airport for repair or replacement. Should any of our products fail to meet your requirements, they may be returned within 30 days for a full refund providing they are unused and in their original packaging. Returned safety/survival equipment such as lifejackets, liferafts and parachutes are subject to a servicing charge. DVDs and PC CD-ROMs are non-returnable once the packaging has been opened.

Transair Flight Equipment 
Hangar 9
Faraday Business Park
Solent Airport
Spitfire Way
Lee-on-the-Solent
Hampshire
PO13 9GA 


When purchasing goods such as computer software, it is the duty of the customer to make sure that what you have ordered is compatible with your computer system. If a DVD or computer software on CD ROM are found to be faulty, they can only be returned for replacement.

If you are returning an item for exchange, you will be charged postage and packing for the return of the alternative item.


Please Note: When returning Lifejackets or Liferafts for refund, a re-stocking charge will be deducted from the refund to cover the cost of servicing the equipment. This is currently set at £95.00 for Liferafts and £50.00 for Lifejackets.
 

Special order items have a re-stocking fee of 20%.
 

Download a Returns Form