Delivery & Returns

Delivery
* UK Mainland Only. Weight Limited To 10 Kg. Excludes Trade orders.

Order Monday - Friday before 2pm for same day despatch (subject to availability). Orders placed after this time will be despatched on the next working day.

Please note orders placed at the weekend will be processed on Monday. In addition, UK Mainland next day orders received on a Friday before midday, will be delivered the following Monday.

For shipping costs please add item to the basket and enter your address to get an accurate low shipping rate.
Postage Rates
Returns

Please return faulty goods to Transair Flight Equipment,Brighton City Airport, Shoreham-By-Sea. West Sussex BN43 5PA for repair or replacement. Should any of our products fail to meet your requirements, they may be returned within 30 days for a full refund providing they are unused and in their original packaging. We also recommend that customers return items on a trackable service as Transair can not be liable for lost parcels when returning to us. Goods will be refunded within 30 days.


When purchasing goods such as computer software, it is the duty of the customer to make sure that what you have ordered is compatible with your computer system or software. If you are returning an item for replacement you will be charged postage and packing for the return of the correct item. All products purchased from Transair Pilot Shop are guaranteed for a minimum of 12 months. This excludes videos, DVD's and computer software, which can only be returned for replacement if faulty.

 

Please Note: When returning Lifejackets or Liferafts for refund, a re-stocking charge will be deducted from the refund to cover the cost of servicing the equipment. This is currently set at £95.00 for Liferafts and £50.00 for Lifejackets.
 

Special order items have a re-stocking of 20%
 

Download a returns form